Privacy Policy for Vantelo

Last updated: 2026

1. Introduction

Welcome to Vantelo. We operate the website https://vantelo.biz (the “Service”) offering essential AI-powered smart household devices including robot vacuums, air conditioners, cat water fountains, and more diverse solutions to simplify daily life. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our Service.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide certain personal information that can be used to contact or identify you. This may include:

• Name
• Email address
• Shipping address
• Phone number

2.2 Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your device’s IP address, browser type, pages visited, and interaction with our AI devices and website features.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

We use these technologies to:

• Maintain your session
• Remember preferences and settings
• Analyze site traffic for performance improvements

4. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Vantelo aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• Access: You have the right to request copies of your personal data.
• Rectification: You may request correction of incomplete or inaccurate data.
• Erasure: You can ask us to delete your personal data under certain conditions.
• Restriction: You can request we restrict processing your data under certain conditions.
• Portability: You have the right to receive personal data in a machine-readable format.
• Objection: You may object to our processing of your personal data under certain conditions.

To exercise these rights, please contact us via our contact form. We will respond within one month.

5. Use of Data

Vantelo uses collected data to:

• Deliver and maintain our Service
• Notify you about changes to our Service
• Offer customer support
• Monitor usage of the Service
• Detect and prevent technical issues

6. Third-Party Service Providers

We may engage third-party companies and individuals to facilitate our Service, perform Service-related tasks, or assist us in analyzing how our Service is used. These parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for other purposes.

7. Data Retention

We will retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data may be retained for internal analysis. Data no longer needed will be securely deleted.

8. Security of Your Data

We take the security of your data seriously and use commercially acceptable measures to protect it. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Vantelo
Kuwait Towers, Arabian Gulf Street
Al Seif, Kuwait City 13106, Kuwait
Phone: +96530810604
Business ID: KW-7033690

To send us a message, please use our contact form.